Cancellation and Refund Policy

We aim to process your orders quickly to ensure timely delivery. If you need to cancel your order, please adhere to the following policy:

Cancellation Deadline

To cancel your order, you must request cancellation and receive confirmation from our team before 1 PM on the same day your order is placed.

If your order is placed after 1 PM, you must request cancellation before 1 PM the following day.

Refund Eligibility

Refunds are only available if the cancellation request is confirmed by our team via email or chat within the specified timeframe.

Once your order has been dispatched to our shipping partner, cancellations and refunds can no longer be processed.

Delays and Exceptions

In cases of significant delays, you may cancel your order up to 1 day before the shipping company takes possession, provided it falls within the above deadlines.

If there is a significant delay and you do not request a refund within this timeframe, we will proceed to dispatch your order, and it will no longer be refundable once dispatched.

Important Notes

All cancellation requests must be confirmed by our team via email or chat to be valid.

After dispatch, your order becomes non-refundable under any circumstances.

We recommend submitting cancellation requests promptly to avoid any inconvenience. For assistance, please contact our support team with your order details.

Help

Give us a shout if you have any other questions and/or concerns.

Email: haniacreation47@gmail.com

Phone: +92 300 2463278